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Does John Sandford read any of the fan email?
If it requires his personal attention, yes. Most of the time, however, he doesn't. Due to the volume of email sent in, he simply doesn't have time to answer everything and keep writing books.
That said, if you've got a (reasonable) personal request, or you're a friend of his in real life (like someone he knew in college, or from a newspaper he worked at) then I'll forward your email to him directly.

So who answers the email?
I do. I'm the son of the author, and I also manage the website and the author's social media (Facebook, Google+, Twitter, etc.). I've been working with him since the mid-90s, and I can answer almost anything about the books or the author that people ask.
My name's Ros, just so you know. Short for Roswell, no relation to UFOs or aliens. It's an old family name (and, incidentally, the author's middle name).

So what's the email address already?
The current email address is webmaster [at] johnsandford [dot] org.
No, there aren't any click-and-email links anywhere. Thanks to spam, you'll have to type in the address manually. Sorry about that.

What about online chat?
I've got several chat accounts open at any given time (when I'm at the computer), and I've got no problem with talking to people and answering questions for them. Pick an appropriate chat client and message me at:
  • AIM: roswellzero
  • Google Talk: roswellzero
  • iChat: roswell_zero
  • Yahoo!: ros_zero
And just so you know, the author never does online chat (with the exception of specific online events set up by the publisher). So if you encounter someone online who claims to be John Sandford, author of the acclaimed Prey series, they are lying.

What about postal mail / FedEx / UPS / etc.?
Nope. I'm not going giving out my postal address. It has led to abuse in the past. Abuse from people who did not understand that they were doing anything wrong, even after being told. So... don't use this method.